Frequently Asked Questions
How do I go about the checkout process?
click the "Buy Now" button on the product page to be guided through the checkout process.
What payment methods do you accept?
We accept PayPal as well as most credit and debit cards.
How secure is my personal data?
To encrypt all personal information sent during the checkout process, our site employs the Secure Sockets Layer (SSL) protocol. Please see our Privacy Policy for more information on how we protect and use your information.
What browser should I use to access your website?
We strongly advise you to use the most recent version of Microsoft Internet Explorer, Mozilla Firefox, Google Chrome, or Apple Safari.
What is the procedure for shipping?
Kenipara collaborates with global merchants to bring you the best value. Our global suppliers provide tracking numbers, and we offer a money-back guarantee of 30 days.
Depending on the shipping company chosen and responsible for the delivery, we provide a group responsible for shipping.
Do you accept returns or exchanges?
We do, indeed. For more information, please see our Refunds and Returns page.
Can I change or cancel my order?
We urge you to think carefully before making a purchase because once an order is placed, it will be shipped within a few hours. This is done to ensure that the item gets to you as soon as possible. If you change your mind after making a purchase, please email us and we will do our best to accommodate you.